Overview — What is Ledger.com/start?
Ledger.com/start is an entry point designed to guide users through the initial provisioning of a Ledger hardware wallet and the configuration of the Ledger Live application. This page contains step-by-step instructions, safety recommendations, and operational guidance to ensure that the user establishes ownership of their cryptographic keys in the most secure manner possible. The guidance below adheres to security best practices recognized in the industry and is composed to be accessible for both individual users and administrators deploying multiple devices.
Why follow an official setup flow?
Using the official start resource ensures that you obtain authentic firmware, a verified Ledger Live client, and the canonical instructions for generating and storing recovery credentials. Deviating from the official flow can increase the probability of compromise by introducing unvetted software or exposing recovery phrases to untrusted environments.
Step-by-step setup
Power on your device, install Ledger Live, and follow the on-screen creation of a new wallet. Record your recovery phrase only on the supplied recovery sheet.
Phishing protection
Always verify domain authenticity and install software only from official downloads. Avoid clicking suspicious links or installing third-party add-ons.
Backup and storage
Store your recovery phrase in a physically secure location and consider additional tamper-evident backups for redundancy.
Detailed setup procedure
This canonical setup sequence provides a concise checklist: unbox the Ledger device, verify packaging integrity, charge and power the device, create a new wallet from the device, and record the recovery phrase offline. Next, install the official Ledger Live application on a supported operating system, initialize the device using Ledger Live, and install the applications for the assets you intend to manage. Finish by confirming that the device signs transactions while connected to the approved host only.
Best security practices
Minimize attack surface by using dedicated hardware for sensitive operations, maintaining up-to-date firmware, and enabling optional device passcode protection. Never disclose your recovery phrase to anyone, including purported support agents. When transacting large amounts, consider verifying addresses on a separate read-only device and use multisignature setups if available for institutional-grade risk management.
Frequently asked questions
Q: Can I record my recovery phrase digitally?
A: No. Storing the recovery phrase in any digital format increases exposure to remote compromise. Use physical media such as engraved metal plates for long-term resilience.
Q: What if I lose my device?
A: Your funds can be recovered using the recovery phrase on a compatible device. Retain your recovery phrase in secure storage to enable recovery.
Operational recommendations
For ongoing operations, segregate roles: use a primary hardware wallet for cold storage and a separate hot wallet for routine transacting. Document institutional procedures for device custody, firmware update policies, and emergency recovery drills to ensure continuity.
Accessibility & compatibility
Ledger Live supports major desktop and mobile platforms. Ensure your environment meets minimum OS requirements and apply vendor recommendations for drivers and browser versions. Users who rely on assistive technology should consult the official accessibility documentation for usage patterns that preserve security and usability.
Disclaimer
Disclaimer: This page provides informational guidance for initializing Ledger hardware wallets and general security best practices. It is not financial, legal, or professional advice. Users are responsible for verifying official sources and performing due diligence. Ledger and the author are not liable for losses caused by misuse, negligence, or failure to follow official instructions. For official support, consult Ledger's support channels.